Last updated: January 2026
These Terms & Conditions (“Terms”) govern your use of purrmium.com (“Website”) and any purchases made through it.
The Website is operated by SITEERA PTY. LIMITED (“we”, “us”, or “our”), based in Sydney, Australia.
By accessing this Website or placing an order, you agree to be bound by these Terms.
1. Use of the Website
You agree to use this Website for lawful purposes only and not to engage in any activity that may interfere with its operation, security, or content.
We reserve the right to restrict or terminate access to the Website if these Terms are violated.
2. Products & Descriptions
We make reasonable efforts to ensure product descriptions, images, and pricing are accurate.
However, due to differences in displays, lighting, materials, and natural variation, products may differ slightly from images shown.
All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.
3. Pricing & Payments
All prices are shown in the currency displayed on the Website and are subject to change without notice.
Payments are processed securely through third-party payment providers such as Stripe and PayPal.
We do not store full payment details.
By placing an order, you authorise us to charge the provided payment method for the total order amount, including applicable taxes and shipping.
4. Orders & Acceptance
An order is considered accepted only once payment has been successfully processed and a confirmation email has been sent.
We reserve the right to:
- Refuse or cancel orders at our discretion
- Limit quantities per order
- Cancel orders due to errors in pricing, availability, or suspected fraud
If an order is cancelled after payment, a refund will be issued to the original payment method.
5. Shipping & Delivery
Shipping timeframes provided are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect address details
- Events beyond our control
Risk of loss passes to the customer once the order is handed to the carrier.
6. Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms.
By placing an order, you agree to the conditions outlined in that policy.
7. Intellectual Property
All content on this Website — including images, text, logos, graphics, and product designs — is owned by or licensed to SITEERA PTY. LIMITED.
You may not reproduce, distribute, modify, or commercially exploit any content without prior written permission.
8. Third-Party Services & Links
This Website may include links to or integrations with third-party services (such as payment processors, analytics tools, or social media platforms).
We are not responsible for the content, policies, or practices of third-party websites or services.
9. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our liability is limited to the amount paid for the product giving rise to the claim
Nothing in these Terms excludes rights under Australian Consumer Law that cannot be lawfully excluded.
10. Indemnity
You agree to indemnify and hold harmless SITEERA PTY. LIMITED from any claims, losses, or damages arising from your breach of these Terms or misuse of the Website.
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes take effect immediately upon being posted on this page.
Your continued use of the Website constitutes acceptance of the updated Terms.
13. Contact
For questions regarding these Terms, please contact:
Email: hello [at] purrmium [dot] com
Business: SITEERA PTY. LIMITED
Location: Sydney, Australia